Last Updated: October 23, 2026

1. Introduction

Welcome to Storezori!

These Terms & Conditions ("Terms") govern your access to and use of the Storezori website, including browsing our products, placing orders, and using the services we provide.

Storezori offers Christmas decorations, seasonal home accents, Christmas trees, decorative wreaths, festive throw pillows, and other products designed to bring warmth and holiday cheer to your home.

Our store is operated by Lengsheng Network Technology Co., Limited

(hereinafter referred to as "Storezori," "we," "us," or "our").

By accessing our website or placing an order, you agree to these Terms and any applicable policies referenced herein. If you do not agree with these Terms, please discontinue using our website.

These Terms are subject to applicable laws and do not limit any mandatory consumer rights that cannot legally be excluded or restricted.

2. Eligibility and Website Use

By using our website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

If you are using our website on behalf of another person or entity, you confirm that you have the authority to accept these Terms on their behalf.

You agree to use our website only for lawful purposes and in a manner that does not violate applicable laws, infringe the rights of others, or interfere with the operation or security of our website.

You must not:

• Use our website for fraudulent, unlawful, or unauthorized purposes.

• Attempt to interfere with the website's functionality, security, or availability.

• Introduce malicious code, viruses, or other harmful technologies.

• Attempt to gain unauthorized access to our systems, accounts, or data.

• Copy, reproduce, distribute, or commercially exploit website content without appropriate authorization.

We reserve the right to take reasonable measures to protect our website, customers, and business from misuse, subject to applicable law.

3. Products and Descriptions

We make reasonable efforts to present our products accurately, including their descriptions, images, colors, dimensions, materials, and other relevant details.

Our product range may include Christmas trees, decorative wreaths, festive throw pillows, and other seasonal decorations.

Please note that:

• Product colors may appear differently depending on your screen, device, and display settings.

• Minor variations in appearance, texture, or finish may occur between product images and the actual items.

• Product dimensions, materials, included accessories, and other specifications should be reviewed before purchase.

• Product availability may change without prior notice.

We do not guarantee that every product image or description will appear exactly the same on every device. However, this does not limit your rights where a product is materially different from its description or otherwise fails to meet applicable legal requirements.

If you have questions about a product before placing an order, please contact us at [email protected].

4. Pricing and Payments

All prices displayed on our website are subject to change without prior notice, except where applicable law requires otherwise.

The currency, applicable taxes, shipping fees, and other charges will be displayed during checkout where supported by our store and payment systems.

You are responsible for reviewing the final order total before completing your purchase.

We accept the payment methods made available at checkout. Payment processing may be handled by third-party payment providers under their own terms and privacy policies.

By submitting an order, you confirm that:

• The payment information you provide is accurate and authorized for use.

• You are authorized to use the selected payment method.

• You agree to pay the total amount displayed at checkout, including applicable charges.

We reserve the right to take reasonable action regarding suspected fraudulent transactions, payment errors, or unauthorized purchases, subject to applicable law.

If a pricing, product listing, or technical error occurs, we will take reasonable steps to address the issue and communicate with affected customers as appropriate. Nothing in this section overrides any binding order or consumer right under applicable law.

5. Orders and Order Acceptance

When you place an order, you are submitting an offer to purchase the selected products under these Terms.

After placing an order, you may receive an order confirmation email acknowledging that your order has been received. An order confirmation does not necessarily mean that the order has been finally accepted or shipped.

We reserve the right to review or decline an order in circumstances permitted by law, including:

• The product is unavailable.

• Payment authorization cannot be completed.

• The order contains inaccurate information or appears to be fraudulent.

• A material pricing or listing error has occurred.

• Shipping to the provided address is unavailable.

If we cancel an order after payment has been collected, we will arrange any applicable refund in accordance with our policies and applicable law.

Please ensure that your contact information and shipping address are accurate when placing an order.

6. Shipping and Delivery

We aim to process and ship orders in accordance with our Shipping Policy.

Order processing and shipping transit are separate stages. Delivery estimates are provided for general guidance and are not guaranteed unless an explicit delivery commitment applies.

Delivery times may be affected by factors such as:

• Seasonal demand and increased order volumes.

• Carrier delays and transportation disruptions.

• Weather conditions or other unexpected events.

• Customs clearance and import procedures.

• Incorrect or incomplete shipping information.

During peak holiday periods, including the Christmas season, we recommend placing orders well in advance of your intended decorating date or celebration.

Shipping destinations, available delivery methods, applicable charges, and estimated delivery times will be displayed at checkout where supported.

For more information, please review our Shipping Policy.

Nothing in these Terms excludes any delivery-related remedies available to you under applicable law.

7. Returns, Refunds, and Exchanges

We want you to have a positive shopping experience with Storezori.

Eligible returns, refunds, exchanges, and order cancellation requests are handled in accordance with our Return & Refund Policy and applicable law.

If an item arrives damaged, defective, incorrect, or materially different from its description, please contact us at [email protected] with your order number and relevant details.

Return eligibility, return shipping costs, refund processing, and available remedies may depend on the circumstances of the request and the laws applicable to your purchase.

Please review our Return & Refund Policy before submitting a return request.

Nothing in this section limits mandatory consumer rights, including any applicable statutory rights of withdrawal, cancellation, repair, replacement, or refund.

8. Promotions and Discounts

From time to time, Storezori may offer discounts, promotional codes, seasonal sales, or other special offers.

Promotional offers may be subject to additional terms, including eligibility requirements, expiration dates, minimum purchase amounts, or product exclusions.

Unless expressly stated otherwise:

• Promotional codes must be applied in accordance with the stated instructions.

• Offers may not be combined with other promotions.

• Promotional offers cannot be applied retroactively to completed purchases.

• Offers are subject to availability and any conditions disclosed at the time of the promotion.

Any promotion-specific terms will apply in addition to these Terms, to the extent permitted by law.

9. Intellectual Property

Unless otherwise indicated, the content on our website, including text, graphics, logos, product images, page layouts, and other materials, is owned by Storezori, its operator, or the relevant rights holders and is protected by applicable intellectual property laws.

You may access and use website content for personal, non-commercial shopping purposes.

You must not reproduce, modify, publish, distribute, sell, or commercially exploit website content without prior authorization from the relevant rights holder, except where permitted by law.

Nothing in these Terms grants you ownership of our intellectual property or any license beyond the limited right to use the website for its intended purpose.

10. Third-Party Services and Links

Our website may use or link to third-party services, including payment processors, shipping providers, analytics services, social media platforms, and other external websites.

These third-party services may operate under their own terms, conditions, and privacy policies.

We do not control independent third-party websites or services and are not responsible for their content or privacy practices, except to the extent responsibility cannot be excluded under applicable law.

Your use of third-party services may be subject to additional terms imposed by the relevant provider.

11. Privacy and Personal Information

Your privacy is important to us.

Our collection, use, disclosure, and protection of personal information are described in our Privacy Policy.

By using our website, you acknowledge that personal information may be processed as described in that policy and as otherwise permitted by applicable law.

Where consent is legally required for specific processing activities, we will obtain the necessary consent.

Please review our Privacy Policy to understand how your information may be handled.

12. Disclaimer of Warranties

To the extent permitted by applicable law, our website and its general content are provided on an "as available" basis.

We make reasonable efforts to maintain accurate product information and reliable website functionality, but we do not guarantee that the website will always be uninterrupted, error-free, or free from technical issues.

We may update, maintain, suspend, or modify parts of the website when reasonably necessary for operational, technical, security, or business reasons.

Nothing in these Terms excludes or limits any warranty, guarantee, or consumer right that cannot legally be excluded or limited under applicable law.

13. Limitation of Liability

To the extent permitted by applicable law, Storezori will not be liable for indirect or consequential losses arising from the use of our website or services where such losses are not otherwise recoverable under applicable law.

We are not responsible for losses caused by circumstances beyond our reasonable control, except where applicable law provides otherwise.

Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, intentional misconduct, gross negligence where such exclusion is prohibited, personal injury caused by negligence where liability cannot legally be excluded, or any other liability that cannot be excluded or limited under applicable law.

Your statutory rights as a consumer remain unaffected.

14. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, or reasonable expenses arising directly from your unlawful use of our website, your violation of these Terms, or your infringement of another person's rights.

This section does not apply to the extent a claim results from our own unlawful conduct or where such an obligation would be prohibited by applicable law.

15. Force Majeure

We will not be responsible for delays or failures to perform obligations to the extent they are caused by events beyond our reasonable control, including natural disasters, severe weather, public emergencies, transportation disruptions, labor disputes, governmental actions, widespread service interruptions, or other comparable events.

Where such circumstances affect an order, we will take reasonable steps to address the issue and communicate relevant information when appropriate.

This section does not remove any refund, cancellation, or other rights that may apply under mandatory consumer protection laws.

16. Changes to These Terms

We may revise these Terms from time to time to reflect changes in our business operations, website features, products, services, or applicable legal requirements.

When changes are made, we will update the "Last Updated" date at the top of this page.

Revised Terms will apply from the date they are published or from another effective date stated in the updated Terms, subject to applicable law.

Where required by law, we will provide additional notice or obtain consent before applying material changes.

We encourage you to review this page periodically.

17. Governing Law

These Terms are subject to the laws applicable to the relevant transaction and the rights of the customer under mandatory consumer protection legislation.

Nothing in these Terms is intended to deprive consumers of protections that cannot legally be waived or excluded under the laws of their place of residence or any other applicable jurisdiction.

Where a governing law or dispute resolution provision is required, its application will be determined in accordance with applicable law.

18. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

Any invalid or unenforceable provision will be interpreted or adjusted only to the extent necessary to comply with applicable law, where legally permitted.

19. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any applicable promotion-specific terms, describe the principal conditions governing your use of our website and purchases from Storezori.

If there is a conflict between these Terms and a mandatory legal requirement, the mandatory legal requirement will prevail.

Any additional product-specific or transaction-specific terms will apply where they have been properly disclosed and are legally enforceable.

20. Contact Information

If you have any questions about these Terms, our products, or an order placed through our website, please contact us using the details below.

Brand Name: Storezori

Company Name: Lengsheng Network Technology Co., Limited

Email: [email protected]

Business Address:

ROOM 204C2, FSHIU FAT INDUSTRIAL BUILDING
139–141 WAI YIP ST
KWUN TONG

Please include your order number when contacting us about an existing purchase so we can assist you more efficiently.

Thank you for choosing Storezori. We appreciate your trust and look forward to helping you bring the warmth and magic of Christmas into your home.